Today's Message

The NYS & CSEA Partnership for Education and Training is pleased to announce a new online blended learning certificate program for CSEA-represented New York State employees.

The Navigating Customer Service Challenges Certificate Program is an engaging four-week learning opportunity for employees who are looking to enhance their customer service skills. Employees can apply for this program between November 27, 2017, and January 2, 2018. To earn a certificate, participants must successfully complete the program requirements between January 8, 2018, and February 2, 2018.

More information is available on the partnership’s website.

Space in this statewide program is limited. Apply as soon as possible. For further information, please contact the partnership by phone at (518) 486-7814 or by e-mail.