Today's Message

Faculty members, as you create and deploy tests in Blackboard Learn, please keep the following tips in mind to ensure the best experience for students:

• Tell Students - Update the Blackboard App

  • Inform students that they should update their Blackboard mobile app before using it to take a test. Students will experience difficulties if they are not using the latest version of the Blackboard app. If students do experience issues while taking a test, please encourage them to contact the SUNY Online HelpDesk as soon as they experience an issue.

• Faculty - Check Your Test Settings

  • When deploying a test in your Blackboard Learn course, choose test settings that will help prevent timeout issues as students are taking the test. Within test settings, we recommend that faculty members

    • display questions one at a time, and
    • do not select "Force Completion."

To learn more, please register for an upcoming Blackboard Learn workshop:

• Blackboard Learn: Grade Center - Wednesday, December 2 - 11:00 a.m.
• Blackboard Learn: Tests - Thursday, December 3 - 9:30 a.m.
• Blackboard Learn: Tests - Monday, December 7 - 1:30 p.m.

If you’re unable to attend a workshop, please view our Blackboard Knowledge Base articles.

Faculty and students who have questions about Blackboard are encouraged to contact the SUNY Online Help Desk, (844) 673-6786; submit a support request online; or chat with a SUNY Online Blackboard specialist.